CGV (Terms & Conditions of Sale)
1. Purpose
These General Terms and Conditions of Sale govern any purchase made on the website [Website name].
2. Products
The products offered are described as accurately as possible. However, slight variations may occur (colors, textures, packaging).
3. Prices
Prices are displayed in euros (€), all taxes included (VAT included).
Shipping costs are indicated at the time of order placement.
4. Orders
Any order placed constitutes acceptance of these Terms and Conditions.
The customer will receive a confirmation email once the order has been validated.
5. Payment
Payments are secure and may be made via:
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Credit or debit card
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PayPal
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Any other payment method specified on the website
6. Delivery
Delivery times are [X to X business days].
The seller cannot be held responsible for delays attributable to the carrier.
7. Right of Withdrawal
In accordance with the law, the customer has a 14-day period to exercise the right of withdrawal, except for opened or customized products, for hygiene reasons.
8. Returns and Refunds
Products must be returned in perfect condition, unopened, and in their original packaging.
Refunds will be issued within 14 days after receipt of the returned product.
9. Warranties
In accordance with Articles L217-4 and following of the French Consumer Code, the customer benefits from the legal warranty of conformity and the warranty against hidden defects.
10. Personal Data
Collected data is used for order management purposes.
For more details, please refer to the Privacy Policy.
11. Disputes
In the event of a dispute, an amicable solution will be sought.
Failing this, the French courts shall have exclusive jurisdiction.